Refund and Returns Policy

Thank you for shopping at cevex. We appreciate your business and want to ensure you are satisfied with your purchase. This policy outlines the terms and conditions for refunds and returns.

Return Eligibility

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition you received it. You must initiate the return within 30 days of your purchase date.

Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards
• Downloadable software products
• Personalized or custom-made items

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.

Late or Missing Refunds

If you haven’t received your refund within the specified time, please check your bank account again and contact your credit card company, as processing times may vary. If the issue persists, contact us at [email protected] or +1 (470) 633-8313.

Exchanges

We only replace items if they are defective or damaged upon receipt. To request an exchange, contact us at [email protected] with your order details and reason for the exchange.

Shipping for Returns

You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from it.

Return Address

Send returns to: 19 South 22nd Street, Atlanta, Georgia 30303, United States.

Contact Information

For questions about this policy or to initiate a return, contact us at [email protected], +1 (470) 633-8313, or visit https://www.cevex.store.

Disclaimer

This policy is subject to change without notice. It is your responsibility to review this policy periodically for updates. By using https://www.cevex.store, you agree to comply with these terms.